Hamilton Buhl HB DVD Duplicator - Manual (Page 22)

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Hamilton/Buhl
22
Chapter 7. Troubleshooting Guide and FAQ’s
Troubleshooting Guide
There are no end-user serviceable components that can be replaced in the CD/DVD
Duplicator. Please contact Hamilton/Buhl for warranty repairs and service.
No LCD display.
- Please check if the power cord is connected properly and the utility power is
supplied. Please check if the fan of power supply is rotating. If not, it might be
broken.
Error message shown on LCD.
- Reboot the duplicator.
- Change master disc and try again.
Reader Drive doesn’t read disc and shows error message.
- Check the format of master disc.
- Use other Master disc or other duplicator to test master.
Buttons do not function.
- Task busy. Please wait.
- Restart unit.
- Faulty controller board.
Copy completed but disc is not readable / executable.
- Test with another CD-ROM/DVD-ROM.
Failure rate is high.
- Lower writing speed and try again.
- Quality of blank disc is poor.
- Quality of master disc is poor.
- Rated speed of discs does not match writers. Ensure discs meet writers rated
speed.
- Update the latest BIOS version. See manufacturer for latest firmware updates.