Chapter four – Heath Consultants Mobile Kits User Manual
Page 18
DP Mobile Kit Service Information
Warranties and Warranty Repair:
All instruments and products manufactured by Heath Consultants Incorporated are warranted to be free from de-
fects in material and workmanship for one year from date of shipment.
The warranty on authorized repairs in the Houston factory service center (FSC) is 90 days materials and 30 days
labor. This repair warranty does not extend any other applicable warranties.
Our warranty covers only failures due to defects in materials or workmanship which occur during normal use. It
does not cover failure due to damage which occurs in shipment, unless due to improper packaging. It does not
cover failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modi-
fication, or service other than at a Heath Consultants warranty repair location.
Heath Consultants responsibility is expressly limited to repair or replacement of any defective part, provided the
product is returned to an authorized warranty repair location, shipped prepaid, and adequately insured. Return
shipping and insurance will be at no charge to the purchaser.
We do not assume liability for indirect or consequential damage or loss of any nature in connection with the use
of any Heath Consultants product.
There are no other warranties expressed, implied, or written except as listed above.
Return Procedure:
The following suggestions will expedite the repair of your equipment:
1. Contact Heath Factory Service at 1-800-432-8487 to request a repair form. The form is available on-line at
www.heathus.com
2. Package carefully, using original shipping carton if available, and return all components including the repair
form.
The repair from request information such as complete shipping and billing addresses, product name, model num-
ber or serial numbers. Also include a brief description of the problem you are experiencing and the person and
phone number to be contacted for additional information and approvals.
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