Heath Consultants ODORATOR 2 User Manual
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Return Procedure (RMA)
The following steps will expedite the repair of your instrument:
1. Contact Heath Factory Service at 800-432-8487 to request a repair form. The form is
also available on-line at
– InfoCenter - Repair Forms.
2. Package carefully using the original shipping carton and cushions if available and
return all components including the repair form.
The repair form requests information such as complete shipping and billing addresses,
instrument or product name, model number and serial numbers. Also included will be a brief
description of the problem you are experiencing and the person and phone number to be
contacted for additional information and approvals. An RMA number will be assigned to the
return.
CORPORATE HEADQUARTERS
9030 Monroe Road
Houston, Texas 77061
Phone: 713-844-1300
Fax: 713-844-1309
FACTORY SERVICE
9030 Monroe Road
Houston, Texas 77061
Phone: 713-844-1350
Fax: 713-844-1384