Warranty and service information – ParkZone PKZU1980 User Manual

Page 17

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17

EN

NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon
Product Support offi

ce.

Warranty Requirements

For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date.
Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by
warranty, service will be completed and
payment will be required without notifi cation
or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agreeing
to payment of the service without notifi cation.

Service estimates are available upon request.
You must include this request with your item
submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return
freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By
submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.

NOTICE: Horizon service is limited to Product
compliant in the country of use and ownership.
If non-compliant product is received by
Horizon for service, it will be returned
unserviced at the sole expense of the
purchaser.

Warranty and Service Information

Country of

Purchase

Horizon Hobby

Address

Phone Number/Email Address

United States
of America

Horizon Service
Center (Electronics
and engines)

4105 Fieldstone Rd
Champaign, Illinois
61822 USA

877-504-0233
Online Repair Request visit:
www.horizonhobby.com/service

Horizon Product
Support (All other
products)

4105 Fieldstone Rd
Champaign, Illinois
61822 USA

877-504-0233
productsupport@horizonhobby.
com

United
Kingdom

Horizon Hobby
Limited

Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United
Kingdom

+44 (0) 1279 641 097
[email protected]

Germany

Horizon
Technischer Service

Christian-Junge-Straße 1

25337 Elmshorn, Germany

+49 (0) 4121 2655 100
[email protected]

France

Horizon Hobby SAS

11 Rue Georges Charpak
77127 Lieusaint

+33 (0) 1 60 18 34 90
[email protected]

China

Horizon Hobby –

China

Room 506, No. 97

Changshou Rd.
Shanghai, China, 200060

+86 (021) 5180 9868

[email protected]

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