ParkZone PKZU2180 - Manual (Page 17)

17
EN
or replacement decisions are at the sole discretion
of Horizon. Proof of purchase is required for all
warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual
price of the Product on which liability is asserted.
As Horizon has no control over use, setup, fi nal
assembly, modifi cation or misuse, no liability
shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability. If
you as the purchaser or user are not prepared to
accept the liability associated with the use of the
Product, purchaser is advised to return the Product
immediately in new and unused condition to the
place of purchase.
Law
These terms are governed by Illinois law (without
regard to confl ict of law principals). This warranty
gives you specifi c legal rights, and you may also
have other rights which vary from state to state.
Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor
or Horizon directly. This will enable Horizon to
better answer your questions and service you in
the event that you may need any assistance. For
questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product
Support Inquiry, or call 877.504.0233 toll free to
speak to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced
and is compliant in the country you live and use
the Product in, please use the Horizon Online
Service Request submission process found on
our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton.
Please note that original boxes may be included,
but are not designed to withstand the rigors of
shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available
athttp://www.horizonhobby.com/content/_
service-center_render-service-center. If you do
not have internet access, please contact Horizon
Product Support to obtain a RMA number along
with instructions for submitting your product for
service. When calling Horizon, you will be asked
to provide your complete name, street address,
email address and phone number where you can
be reached during business hours. When sending
product into Horizon, please include your RMA
number, a list of the included items, and a brief
summary of the problem. A copy of your original
sales receipt must be included for warranty
consideration. Be sure your name, address, and
RMA number are clearly written on the outside of
the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon
Product Support offi
ce.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by
warranty, service will be completed and
payment will be required without notifi cation
or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By
submitting the item for service you are agreeing
to payment of the service without notifi cation.
Service estimates are available upon request.
You must include this request with your item
submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return
freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By
submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
NOTICE: Horizon service is limited to Product
compliant in the country of use and ownership.
If non-compliant product is received by
Horizon for service, it will be returned
unserviced at the sole expense of the
purchaser.