ROHO SelectProtec safety enhancement system - Manual (Page 12)


Limited Warranty
What Is Covered?
ROHO, Inc. covers any defects in materials or workmanship of the product. Any substitutions of
supplied components will void the warranty.
For how long?
2 months from the date the product was originally purchased.
What We Will Do.
Within a reasonable amount of time after you return the product to us, we will repair or replace any
defect in material and workmanship and ship it back to you, all free of charge.
What We Will Not Do.
We will not repair a product free of charge if it has been misused, damaged by an accident, or
damaged from "an act of Nature", e.g., flood, tornado, earthquake, fire.
What The Customer Must Do.
The customer must contact ROHO, Inc. to obtain a Return Authorization Number and a completed
Return Authorization Form must be included with the product when returned. The Return
Authorization Form can be obtained from our website at www.therohogroup.com or by contacting our
Customer Service Deoartment toll-free at -800-85-3449.
Failure to submit a Return Authorization Form may result in the product being returned without
evaluation or repair.
Questions?
Call our Customer Service Department toll free at -800-85-3449 or e-mail us at
[email protected].
Disclaimer.
Any implied warranties, including the MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE
are also limited to the period of time specified above from the date of original purchase and any
action for a breach of such warranties or any express warranties herein must be commenced within
this time. ROHO, Inc. shall not be responsible for any incidental or consequential damages with
respect to economic loss or injuries to property, whether as a result of a breach of express or implied
warranties, or otherwise. ROHO, Inc. will not be responsible for the results of careless handling,
unreasonable or improper use of this product.
Your Rights and the Effect of this Warranty upon Them.
This warranty restricts the duration of all implied warranties as noted above and limits or excludes
recovery for incidental or consequential damages. Some jurisdictions do not allow limitations on how
long implied warranties will last and some jurisdictions do not allow the exclusion or limitation of
consequential or incidental damages, so those provisions may not apply to you. While this warranty
gives you specific legal rights, you may also have other rights which vary from jurisdiction to
jurisdiction.
Note: Refer to SelectAir Operations Manual for warranty information on the SelectAir mattress
replacement, mattress pad, and control unit.
Section 0 Limited Warranty