Toro CCR 3650 GTS Snowthrower 38517 User Manual

Page 16

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Snow Commander

and

Power Curve

Single-stage

Snow Products

The Toro 5-Year GTS Starting Guarantee and

The Toro 2-Year Total Coverage Guarantee

A Full Warranty (Limited Warranty for Commercial Use)

Conditions and Products Covered under The Toro Starting Guarantee

The Toro Company and its afliate, Toro Warranty Company, guarantee that your

Toro GTS (Guaranteed to Start) engine, when used for residential purposes*,

will start on the rst or second pull for

ve (5) years from the date of purchase, if you provide the routine maintenance it requires, or we will x it free of charge.

This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all

Snow Commander® and Power Curve®

single-stage Toro Snowthrowers. (Not Powerlite® models.)

Conditions and Products Covered under The Toro Total Coverage Guarantee

The Toro Company and its afliate, Toro Warranty Company, promise to repair any Toro Product used for residential purposes* if defective in materials or

workmanship or if it stops functioning due to the failure of a component for a period of

two (2) years from the date of purchase.

This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all

Snow Commander® and Power Curve®

single-stage Toro Snowthrowers. (Not Powerlite® models.)

Limited Warranty for Commercial Use

Gas-powered Toro Snowthrowers used for commercial, institutional, or rental use are warranted for 45 days against defects in materials or workmanship.

Components failing due to normal wear are not covered by this warranty. The Toro Starting Guarantee does not apply when the product is used commercially.

Items and Conditions Not Covered

There is no other express warranty. This express warranty does not cover the following:

Cost of regular maintenance service or parts, such as lters, fuel, lubricants, oil changes, spark plugs, cable/linkage adjustments, or brake and clutch

adjustments

Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance

Repairs necessary due to electrical supply irregularities or failure to properly prepare the snowthrower prior to any period of non-use over three months

Pickup and delivery charges

Operational misuse, neglect, or accidents

Repairs or attempted repairs by anyone other than a Toro Service outlet

Repairs or adjustments to correct starting difculties due to the following:

failure to follow proper maintenance procedures

snowthrower auger/paddles striking an object

contaminants in the fuel system

improper fuel or fuel/oil mixture (consult your Operator’s Manual if in doubt)

failure to drain the fuel system prior to any period of non-use over three months

Special operational conditions where starting may require more than two pulls:

rst time starts after extended period of non-use over three months or seasonal storage

improper starting procedures

If you are having difculty starting your unit, please check the Operator’s Manual to ensure that you are using the correct starting procedures. This can

save an unnecessary visit to a Service Dealer.

Owner Responsibilities

You must maintain your Toro Product by following the maintenance procedures described in the Operator’s Manual. Such routine maintenance, whether

performed by a dealer or by you, is at your expense.

Instructions for Obtaining Warranty Service

If you think that your Toro Product contains a defect in materials or workmanship, or if a normal, able-bodied adult can no longer start your product’s engine

in one or two pulls, follow this procedure:
1.

Contact any Toro Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow Pages of

your telephone directory (look under Lawn Mowers) or access our website at www.Toro.com. You may also call our Toro Customer Care Department toll free

at 866-336-5205 (U.S. customers) or 866-854-9033 (Canadian customers).

2.

Bring the product and your proof of purchase (sales receipt) to the Service Dealer.

3.

If for any reason you are dissatised with the Service Dealer’s analysis or with the assistance provided, contact us at: Customer Care Department, Consumer

Division, Toro Warranty Company, 8111 Lyndale Avenue South, Bloomington, MN 55420-1196.

General Conditions

All repairs covered by these warranties must be performed by an Authorized or Master Toro Service Dealer using Toro approved replacement parts. Repair by a

Toro Service Dealer is your sole remedy under these warranties.
Neither The Toro Company nor Toro Warranty Company is liable for indirect, incidental, or consequential damages in connection with the

use of the Toro Products covered by these warranties, including any cost or expense of providing substitute equipment or service during

reasonable periods of malfunction or non-use pending completion of repairs under these warranties.
Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the

above exclusions and limitations may not apply to you. This warranty gives you specic legal rights, and you may also have other rights

which vary from state to state.

Countries Other than the United States or Canada

Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guarantee

policies for your country, province, or state. If for any reason you are dissatised with your Distributor’s service or have difculty obtaining guarantee information,

contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
* Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial

use warranty would apply.

374-0059 Rev A

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