Transferring a held call to an active call, Redialing – Cisco IP Phone SPA 504G User Manual

Page 36

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Using Basic Phone Functions

Redialing

Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)

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Transferring a Held Call to an Active Call

If you have a call on hold and an active call, you can transfer one of these calls to the other
call, connecting the two callers. (This differs from a conference call because you no longer
remain part of the call after the transfer.)

With an active call and one or more calls on hold, press the xferLx softkey.

If you have only one call on hold, the call is transferred to the active party and you are
disconnected.

If you have more than one call on hold, choose the held call you want to transfer by
pressing the line button of the call on hold.

Redialing

To redial the last number called, press the redial softkey twice.

To redial another number:

STEP 1

Press the redial softkey and select the desired number.

STEP 2

(Optional) Press edit to select a number and modify it (for example, to add an area code).
When you’re done, press ok.

STEP 3

Lift the handset or press dial to automatically dial the selected number.

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