Cisco IP Phone SPA 504G User Manual
Page 58
Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel
Cisco Small Business Pro IP Phone SPA 504G User Guide (SIP)
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4
STEP 2
Choose from the following options:
•
Network: This setting is to configure and troubleshoot the network. You should not
change this settings unless directed to by your Administrator as this can seriously alter
your phone’s functions.
•
Product Info: This setting displays the product name, serial number, software version,
hardware version, MAC address and Client Certificate.
•
Status: This setting displays the status of the phone, extension and line buttons.
•
Reboot: See
.
•
Restart: Restarts your phone.
•
Factory Reset: Resets your phone to the factory default settings.
!
CAUTION
If you choose factory reset, you will return the phone to the original factory settings and will
erase all current settings, including the directory and call logs. It is also possible that your phone
extension will change.
Important: Resetting your phone to the factory default is not recommended unless you are
working directly with a member of the 8x8 Support team. Your phone will no longer be
connected to 8x8 service if it is reset it to the Cisco factory default.