TOYOTA 2012 Avalon - Manual (Page 50)

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1-3. Adjustable components (seats, steering wheel, mirrors)
Before driving
Head restraints
Head restraints are provided for all seats.
Front seats
Up
Down
Push and hold the lock release
button when lowering the head
restraint.
Rear seats
Up
Down
Push and hold the lock release
button when lowering the head
restraint.
Lock
release button