Azio Levetron Mech5 Gaming Keyboard (KB577U) - Manual (Page 11)

Mech5
SUPPORT & WARRANTY
Support
If you need assistance with this product, please visit our website at www.aziocorp.com for
frequently asked questions and troubleshooting tips. Otherwise, please contact our dedicated
customer care team.
There are several ways to reach us:
North America
By Phone: (866) 468-1198
By eMail: [email protected]
On Live Help: http://www.aziocorp.com/support/helpdesk.htm
International Support
By eMail: [email protected]
Limited 3 Years Warranty
AZiO Corporation warrants only to the original purchaser of this product, when purchased from an
AZiO-authorized reseller or distributor, that this product will be free from defects in material and
workmanship under normal use and service for 3 years after purchase. AZiO reserves the right,
before having any obligation under this warranty, to inspect the damaged AZiO product. Initial
shipping costs of sending the AZiO product to the AZiO service center in Los Angeles, California,
for inspection shall be borne solely by the purchaser. In order to keep this warranty in effect, the
product must not have been mishandled or misused in any way.
This warranty does not cover any damage due to accidents, misuse, abuse or negligence. Please
retain the dated sales receipt as evidence of the original purchaser & date of purchase. You will
need it for any warranty service. In order to claim under this warranty, purchaser must make claim
to AZiO and obtain an RMA # which is to be used within 15 days of issuance and must present
acceptable proof of original ownership (such as original receipt) for the product. AZiO, at its option,
shall repair or replace the defective unit covered by this warranty. This warranty is non-transferable
and does not apply to any purchaser who bought the product from a reseller or distributor not
authorized by AZiO, including but not limited to purchases from internet auction sites. This warranty
does not affect any other legal rights you may have by operation of law. Contact AZiO through
email, chat, or through one of the technical support numbers listed for warranty service procedures.
For Warranty Service
In the event that warranty repair or replacement is necessary, please provide proof of purchase
(store receipt or invoice) in order to receive warranty service.
• In North America: Within the first 60 days after purchase, please return your product to
your dealer or reseller for a replacement. If the product is still within warranty and you can
no longer return it to your dealer, please contact AZiO Customer Support (see above) for
assistance and instructions. AZiO will not accept returns without prior approval and an RMA
number.
• In Europe: Within the first year after purchase, please return the product to your dealer or
reseller for a replacement. If the product is still within warranty and you can no longer return it
to your dealer, please contact AZiO Customer Support (see above) for assistance and instruc-
tions. AZiO will not accept returns without prior approval.
• Outside North America and Europe: If your product needs to be returned within the
warranty period, please do so through the retailer or distributor from whom you purchased the
product.