Artesyn Centellis 2000 Shelf Release 3.0 Installation and Use (May 2014) - Manual (Page 185)

Appendix A
Centellis 2000 Shelf Release 3.0 Installation and Use (6806800L99G) 185
A
Troubleshooting
A.1 Error List
A typical AdvancedTCA system is highly sophisticated. This chapter can be taken as an error list
for detecting erroneous system configurations and strange behaviors. It cannot replace a
serious and sophisticated pre- and post-sales support during application development.
If it is not possible to fix a problem with the help of this chapter, contact your local sales
representative or Field Application Engineer (FAE) for further support.
A.1.1 Mechanical
A.1.2 After Power On
Error Possible Reason Solution
Unable to insert board into
backplane Closed handles Open handles
Keying position Check keying
Safety ground pin not aligned Check safety ground pins
Damaged plugs, bent or broken
pins: backplane defective Check whether backplane
connectors are in proper
condition
Error Possible Reason Solution
No response when the
system is powered on No power at the power supply. Verify that power is available at
the power supply.
Some component was jarred
loose during shipping. Check that components are
seated properly and the thump-
wheel screws are tight.
Pins in a backplane connector are
bent or broken. Contact Artesyn Technical
Support Services.