Koga E-Deluxe & E-Xtension User Manual
Page 28
62
Message
Diagnosis
Solution
E19
Battery pack outside
the temperature range
Wait until the battery
pack is within the
temperature range.
The charging will then
automatically continue.
E20
Service needed
Please contact your
dealer.
E21
Motor current regulator The assistance is
adjusted by heavy use.
E22
Problems while
charging
Turn the lights on/
off and wait for 10
seconds.
Reconnect the battery
charger.
Go to the dealer if the
message reappears.
E23
Serial number motor
incorrect
This battery pack has
not been installed on
the bicycle. If this is
not the case, please
contact your dealer.
E30
No communication with
torque sensor
Turn on the pedal
assistance and check
if the battery pack is
placed correctly.
E32
Battery electronics are
too warm.
Let the battery pack
cool down and switch
on the pedal assistance
again.
E34
Control unit does not
support accessories
Please contact your
dealer.