D-Link DIR-615 User Manual
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D-Link DIR-615 User Manual
Section 1 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive e-mails when connecting through my router?
If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites,
and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 149, 148, 147, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination
could be another computer, or a URL.
• Click on
Start and then click Run.
• Windows
®
95, 98, and Me users type in
command (Windows
®
NT, 000, and XP users type in
cmd) and
press
Enter (or click OK).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472