Mr. Coffee SCTX Series - Manual (Page 10)

TROUBLESHOOTING YOUR MR. COFFEE ®
COFFEEMAKER
Your MR. COFFEE ® Coffeemaker has been carefully
designed to give you many years of trouble-free service.
In the unlikely event that your new coffeemaker does
not operate satisfactorily, please review the following
potential problems and try the steps recommended
BEFORE you call an Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE SOLUTION
THE “BREW
NOW”/ON LIGHT
DOES NOT LIGHT
UP
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
THE COFFEE IS
NOT BREWING
The appliance is
unplugged.
PLUG UNIT IN.
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
Not enough
water in water
reservoir.
FILL WATER RESERVOIR
ABOVE MINIMUM
LEVEL MARKING.
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
MY UNIT IS
STOPPED IN THE
MIDDLE OF A
BREW CYCLE
The appliance
is “blooming”
(saturating) the
grounds.
WAIT UNTIL THE 30
SECONDS OF BLOOMING
IS OVER AND THEN
WILL START BREWING
THE COFFEE OR PRESS
THE SET DELAY BUTTON
FOR 5 SECONDS AND
BLOOMING FUNCTION
WILL TURN OFF.
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PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEEMAKER
ONLY BREWS
WATER
There are no
coffee grounds in
the filter basket.
ADD THE DESIRED
AMOUNT OF COFFEE
TO THE FILTER.
THE
COFFEEMAKER
BREWS SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“CLEANING AND
MAINTAINING” SECTION.
THE FILTER
BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The carafe is
not placed all
the way on the
platform.
PLACE CARAFE
CORRECTLY ON
PLATFORM.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER
DISCARD GROUNDS.
IF PAPER FILTER,
REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The carafe was
removed from the
platform for more
than 30 seconds.
TURN OFF AND
UNPLUG THE UNIT.
ALLOW TO COOL.
WIPE UP THE SPILL.
The carafe was
not emptied all
the way before
brewing.
EMPTY AND CLEAN
CARAFE BEFORE
EACH BREW.
Light bars are
hard to see, they
are too dark, with
use light bars get
tinted brown
from the coffee.
IF THIS OCCURS A NEW
CARAFE LID CAN BE
PURCHASED.