Part 3: thinklogical support, Customer support, Website – Thinklogical VX Routers Manual User Manual
Page 41: Email, Product support, Part 3: thinklogical, Support, Products for your application, Is always here to help you, Telephone
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VX Router Manual Rev. O September, 2014
Page 40
Part 3: Thinklogical
®
Support
Customer Support
Thinklogical
®
is an engineering company and you will receive any information you require directly from
our most knowledgeable engineers. We believe that the first lines of support are design engineers that
developed each particular product. Therefore, your questions will be handled promptly by our in-house
engineers who are most familiar with your products.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website for current product offerings, support information and general information about all of
the products we offer.
Our internet website offers product information on all current systems, including technical specification sheets
and installation guides (for viewing online or for download), product diagrams showing physical connections
and other information you might need.
Internet:
Note:
Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have the
Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a download.
Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do our
best to respond to your email inquiries promptly. Please use one of the following email addresses:
– Information on Thinklogical
®
and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.
Telephone
Product & Customer Support:
1-203-647-8700
US Commercial & Canada Sales:
1-203-647-8769
US Federal Government Sales:
1-203-647-8716
Toll Free in the Continental US:
1-800-291-3211
International Sales (Europe, Middle East, Africa):
1-203-647-8704
International Sales (Asia Pacific, Central & Latin America): 1-203-647-8734
Fax:
1-203-783-9949
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone.
We’ll provide a representative’s direct dial phone number when you call.