Grass Valley K2 TimeDelay v.2.1 - Manual (Page 5)

February 2007 K2 TimeDelay User Manual 5
Preface
K2 TimeDelay is an optional application designed to interface with AppCenter . Since
K2 TimeDelay is not a standalone application, the K2 TimeDelay documentation is
provided to supplement the existing server documentation. This manual does not
cover basic AppCenter tasks except where they overlap with TimeDelay functions.
Once K2 TimeDelay is installed, AppCenter includes a TimeDelay item in the
application droplist on all channels capable of recording.
For more information on installing K2 TimeDelay, see the K2 TimeDelay Release
Notes.
Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report new issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax. Contact Grass Valley
first regarding problems with third party software on Grass Valley products, such as the
Microsoft
®
Windows
®
operating system, Windows Media
®
player, Internet Explorer
®
internet browser, and SQL Server™.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: [email protected] .
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
International
(France) +800 80 80 20 20
+33 1 48 25 20 20 Italy +39 02 24 13 16 01
+39 06 87 20 35 42
International
(United States,
Canada) +1 800 547 8949
+1 530 478 4148 Belarus, Russia,
Tadzikistan,
Ukraine,
Uzbekistan +7 095 258 09 20
+33 (0) 2 334 90 30
Hong Kong,
Taiwan, Korea,
Macau +852 2531 3058 Indian
Subcontinent +91 11 515 282 502
+91 11 515 282 504
Australia, New
Zealand +61 1300 721 495 Germany, Austria,
Eastern Europe +49 6150 104 444
Central, South
America +55 11 5509 3440 Near East, Africa +33 1 48 25 20 20
China +861 066 0159 450 Netherlands +31 (0) 35 62 38 421
Belgium +32 (0) 2 334 90 30 Northern Europe +45 45 96 88 70
Japan +81 3 5484 6868 Singapore +65 6379 1313