E.Digital Treo 10 - Manual (Page 59)

How to Use and Enjoy Your Treó 10
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All warranties are tracked through the original
order number and/or serial number. Please
have this information available when you call.
To return a product for repair or replacement
during the warranty period, you must obtain
an RMA (Return Merchandise Authorization)
number from e.Digital by calling toll free
1-877-278-1574. The RMA number and the
return shipping address will be provided to
you by a Customer Support Representative.
Please include your RMA number on the label
at the time of shipping. No returns will be
accepted without an RMA number.
The following are not covered by this Limited
Warranty:
Damage from misuse, abuse, or neglect
Damage from use outside the product’s usage
parameters
Damage from modification or incorporation of
other products
Damage from repair or replacement of war-
ranted parts by parties other than an e.Digital
authorized service provider
Damage to or loss of any programs or data
Damage resulting from an Act of God
Important
For Customer Support, whether during or out
of the warranty period, call toll-free,
1-877-278-1574, Monday through Friday,
8:00 a.m. to Midnight Eastern Time.
All repair returns require proper packaging,
preferably in the original carton.
Mark on the outside of the package the RMA
number. Please include the original purchase
receipt and a brief note describing the prob-
lem, with the unit. Include your telephone
number, along with your return address.