Limited warranty, How to receive repair service, Warranty and service – Magnum Energy MP Conduit Box/Enclosure (MPX-CB) User Manual

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Limited Warranty

Magnum Energy, Inc. warrants the MPX-CB conduit box for a maximum of

12 months from the product’s original date of purchase according to the fol-

lowing terms and conditions:
1. The limited warranty extends to the original purchaser of the product and

is not assignable or transferable to any subsequent purchaser.

2. During the limited warranty period, Magnum Energy will repair or replace

at Magnum Energy’s option any defective parts, or any parts that will not

properly operate for their intended use with factory new or remanufac-

tured replacement items—if such repair or replacement is needed because

of product malfunction or failure during normal usage. The limited war-

ranty does not cover defects in cosmetic appearance, or any decorative,

structural, or non-operative parts. Magnum Energy’s limit of liability under

the warranty shall be the actual cash value of the product at the time

the original purchaser returns the product for repair—determined by the

price paid by the original purchaser. Magnum Energy shall not be liable

for any other losses or damages.

3. Upon request from Magnum Energy, the original purchaser must prove

the product’s original date of purchase by providing a dated bill of sale

or itemized receipt.

4. The original purchaser shall return the product prepaid to Magnum En-

ergy in Everett, WA. After the completion of service under this limited

warranty, Magnum Energy will return the product prepaid to the original

purchaser via a Magnum selected non-expedited surface freight within the

contiguous United States and Canada; this excludes Alaska and Hawaii.

5. This limited warranty is voided if:

the product has been modifi ed without authorization;

the product has been damaged through abuse, neglect, accident, or

corrosion;

the product was not installed according to this installation guide.

How to Receive Repair Service

If your product requires warranty service or repair, contact either:
1. An authorized service center listed on the Magnum Energy website at

http://www.magnumenergy.com/Service/ServiceCenters-US.htm

; or

2. Magnum Energy, Inc. at:

Telephone: 425-353-8833

Fax: 425-353-8390
Email:

[email protected]

If returning the product directly to Magnum Energy for repair, you must:

return the unit in the original, or equivalent, shipping container;

• receive a Return Materials Authorization (RMA) number from the

factory prior to the return of the product to Magnum Energy;

place the RMA numbers clearly on the shipping container or on the

packing slip.

BEFORE RETURNING ANY UNIT, CONTACT MAGNUM ENERGY FOR A RETURN

MATERIAL AUTHORIZATION (RMA) NUMBER

Warranty and Service

PN: 64-0061 Rev A

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