Repair service, Mt gb – Parkside PHD 100 B2 User Manual

Page 47

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47

MT

GB

If the defect is covered by our guarantee,

you will receive either the repaired product

or a new product. No new guarantee pe-

riod begins on repair or replacement of the

product.

Guarantee.Period.and.Statutory.

Claims.for.Defects

The guarantee period is not extended by

the guarantee service. This also applies for

replaced or repaired parts. Any damages

and defects already present at the time of

purchase must be reported immediately af-

ter unpacking. Repairs arising after expiry

of the guarantee period are chargeable.

Guarantee.Cover

The equipment has been carefully pro-

duced in accordance with strict quality

guidelines and conscientiously checked

prior to delivery.

The guarantee applies for all material and

manufacturing defects. This guarantee

does not extend to cover product parts that

are subject to normal wear and may there-

fore be considered as wearing parts (e.g.

filters or attachments) or to cover damage

to breakable parts (e.g. switches, batteries,

or parts made of glass).

This guarantee shall be invalid if the prod-

uct has been damaged, used incorrectly or

not maintained. Precise adherence to all of

the instructions specified in the operating

manual is required for proper use of the

product. Intended uses and actions against

which the operating manual advises or

warns must be categorically avoided.

The product is designed only for private

and not commercial use. The guarantee

will be invalidated in case of misuse or

improper handling, use of force, or inter-

ventions not undertaken by our authorised

service branch.

Processing.in.Case.of.Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and item

number (e.g. IAN 12345) ready as

proof of purchase for all enquiries.

• Please find the item number on the

rating plate, an engraved plate on the

front page of your manual (bottom left)

or as a sticker on the back or bottom.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below

by telephone or by e-mail. You will

then receive further information on the

processing of your complaint.

• After consultation with our customer

service, a product recorded as defec-

tive can be sent postage paid to the

service address communicated to you,

with the proof of purchase (receipt)

and specification of what constitutes

the defect and when it occurred. In or-

der to avoid acceptance problems and

additional costs, please be sure to use

only the address communicated to you.

Ensure that the consignment is not sent

carriage forward or by bulky goods,

express or other special freight. Please

send the equipment inc. all accessories

supplied at the time of purchase and

ensure adequate, safe transport pack-

aging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our serv-

ice branch, which will be happy to issue a

cost estimate for you.

We can handle only equipment that has

been sent with adequate packaging and

postage.

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