Enterasys Networks 802.11 - Manual (Page 139)

6-9
Checking the Client RoamAbout PC Card
Checking the Client RoamAbout PC Card
The RoamAbout Client Utility has a Diagnose Card tool that allows you to investigate the
operation of your RoamAbout PC Card and the installed driver.
Run the card test only in situations where there is a card failure or when you suspect a
configuration mismatch. When contacting RoamAbout technical support, the card test
results may help the support representative determine the cause of a malfunctioning device.
To advance to the Card Diagnostics window, perform the following steps:
1. Click on the Advanced drop-down menu and select Card Diagnostics.
2. Click on the Test Card Now button to perform the card diagnostics. The results of the
card diagnostics are listed under the self test fields.
Click on the Generate Report button to create a log file of the wireless network card
components and system settings of your computer. If you need to contact RoamAbout
technical support, the card test results may help the support representative determine the
cause of a malfunctioning device.
In exceptional cases, you may lose your network connection. If this occurs on a Windows
NT system, restart your system. If this occurs on a Windows 95, 98, 2000, Me, or XP
system:
1. Close the Client Utility program.
2. Remove the PC Card.
3. Wait several seconds then reinsert the card.
CAUTION: Running the Card Test may disrupt normal operation of the
RoamAbout PC Card. This may result in a loss of your current connection to
your network. When you click the Test Card Now button, the RoamAbout
Client Utility displays a warning that allows you to either abort or proceed
with the Card Test.