Trackball or pointing device problems, External keyboard problems, A-13 – Epson 500 Series User Manual

Page 85: Troubleshooting a-13

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Trackball or Pointing Device Problems

If your trackball or other PS/2-compatible pointing device doesn't

work properly, try these solutions:

1. Is the trackball or pointing device connected properly? Make

sure you connected it to the MOUSE port before turning on the

computer, as described in Chapter 4.

2. Did you install any necessary drivers and load them into your

computer's memory? See the documentation that came with

your device for instructions.

3 If you are still having trouble, check the documentation that

came with the device for troubleshooting information or

contact the manufacturer for assistance.

External Keyboard Problems

1. Make sure the external keyboard is firmly connected to the KB

port, as descirbed in Chapter 4.

2. Check whether the LEDs on the keyboard light up when you

turn on the computer.

3. If you think there is something wrong with the keyboard,

consult the dealer from whom you purchased it, or call the

EPSON Connection for assistance.

Troubleshooting A-13

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