Software problems, Printer problems – Epson EL 486UC User Manual

Page 108

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Software Problems

The application program does not start

Check that you are following the correct procedure for starting

the program and that it is installed correctly. If you do not have

a hard disk, make sure the correct diskette is in the diskette

drive. If you need help, contact your software manufacturer.

The application program is having trouble reading a key

disk.

You may be running an application that requires a slower

processor speed. You need to change the processor speed

jumper, 522. See Chapter 4 for information on changing the
j u m p e r .

Yourapplication haslocked the computer, making it

unresponsive to keyboard commands

Reset the computer and try again. If resetting the computer
does not help, turn it off, wait 20 seconds, then turn it on again.

Some software, like OS/2,

®

UNIX,

®

or Novell

®

NetWare,

®

needs a minimum of 8MB to 16MB of RAM to work correctly.

Check your software documentation for the minimum memory

requirements. If necessary, add additional memory using the

instructions in Chapter 4.

Printer Problems

The printer does not work at all.

Check that the printer has power and is properly connected to

the computer. Also make sure your printer has paper in it.

6-10

Troubleshooting

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