Silvercrest SFR 36 A1 - Manual (Page 57)

55 GB
13. Warranty of
HOYER Handel GmbH
Dear Customer,
your device is provided with a 3 year war-
ranty starting with the purchase date. In the
event of product defects, you are entitled to
statutory rights against the vendor. These
statutory rights are not restricted by our
warranty presented in the following.
Warranty conditions
The warranty period starts with the pur-
chase date. Please keep the original pur-
chase receipt in a safe place. This
document is required to verify the pur-
chase.
If within three years from the purchase date
of this product a material or factory defect
occurs, the product will be repaired or re-
placed by us – at our discretion – free of
charge to you. This warranty implies that
within the period of three years the defec-
tive device and the purchase receipt are
presented, including a brief written descrip-
tion of the defect and the time it occurred.
If the defect is covered by our warranty, the
repaired or a new product will be returned
to you. No new warranty period starts with
a repair or replacement of the product.
Warranty period and statutory
claims for defects
The warranty period is not extended when
the warranty has been claimed. This also
applies to replaced and repaired parts.
Any damages and defects already existing
at the time of purchase must be reported im-
mediately upon unpacking. Repairs arising
after the expiration of the warranty period
are
subject to a charge .
Warranty coverage
The device was produced carefully accord-
ing to strict quality guidelines and tested dil-
igently prior to delivery.
The warranty applies to material or factory
defects. This warranty does not include
product parts that are subject to standard
wear and therefore can be considered wear
parts; the same applies to damages at frag-
ile parts, e.g. switches, rechargeable batter-
ies or parts made of glass.
This warranty expires if the product is dam-
aged, not used as intended or not serviced.
For the proper operation of the product, all
instructions listed in the operating instruc-
tions must be observed carefully. Any form
of use and handling that is advised against
in the operating instructions or warned
against must always be avoided.
The product is only intended for private and
not for commercial use. In the case of incor-
rect and improper treatment, use of force
and interventions not performed by our au-
thorised Service Centre, the warranty shall
cease.
Handling in case of a warranty
claim
In order to ensure prompt processing of
your matter, please observe the following
notes:
• Please keep the article number
IAN: 100057 and the purchase re-
ceipt as a purchase verification for all in-
quiries.
• If faulty operation or other defects oc-
cur, first contact the Service Centre list-
ed in the following by telephone or
email.
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