Epson PowerLite 1715c - Manual (Page 167)

Solving Problems 167
You can’t play your movies on the projector.
■ The projector only supports MPEG2 files. It does not support
MPEG1 files.
■ Movie files included in a PowerPoint presentation can’t be played
back in a scenario.
EasyMP is unable to see the image files on your camera or
external drive.
Make sure your camera or drive shows up on your desktop as a drive
letter when you connect it to your computer. If it does, it is probably a
USB-mounted device and will work with your projector. The
projector does not support TWAIN-compliant digital cameras.
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ The remote control’s batteries may not be installed correctly or
may be low on power. To change the batteries, see page 28.
■ Make sure you are within about 20 feet (6 meters) of the projector
and within range of the projector’s front or back sensor
(approximately 30° to the left or right and 15° above or below).
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. Also, turn off any nearby equipment that emits infrared
energy, such as a radiant room heater.
■ If any buttons are held for longer than 30 seconds, the remote
enters sleep mode. Release any button that is held to wake the
remote.