Printing and copying problems – Epson WorkForce 645 User Manual
Page 31
Solving Problems
31
Printing Is Slow or the Print is Cut Off
Print a Network Status Sheet (see below) and check the signal strength. If it’s poor, try
moving the product closer to your wireless router or access point. Avoid placing the
product next to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as
a filing cabinet.
Cannot Scan Over the Network
■
Epson Scan is not available in Mac OS X 10.6; see page 23 for scanning instructions.
■
If you cannot scan from the product’s control panel, make sure you restarted your
computer after installing the product software. Make sure Epson Event Manager is
not being blocked by your firewall or security software.
■
If you are scanning a large document at high resolution, a communication error may
occur. If the scan did not complete, lower the resolution.
■
If network communication was interrupted while starting Epson Scan, exit Epson
Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product
off and on, and then try again. Check the
Timeout Setting
in
EPSON Scan
Settings
. For details, see the Epson Scan Help.
Print a Network Status Sheet
1.
Press F Setup.
2.
Press u or d to select
Network Settings
, then press
OK
.
3.
Press u or d to select
Confirm Network Settings
, then press
OK
.
4.
Press the
B&W
or
Color
x
Start
button to print a network status sheet.
Printing and Copying Problems
■
Make sure the size of paper you loaded matches the paper size selected on the control
panel or in your printer software.
■
Letter-size paper is automatically selected for copying. If your legal-size document is
cropped, press
Reduce/Enlarge
and select
Legal->Letter
.
■
Position your original against the back left corner of the scanner glass. If the edges are
cropped, move your original away from the edges slightly. Place the document flat
against the scanner glass.
■
Printing stops when an ink cartridge is expended. If a color cartridge is expended, you
may be able to continue printing temporarily with black ink; see the online User’s
Guide for more information. If the black cartridge is expended, you must replace it to
continue printing.