Service information, Service and support, Maintenance and repair – Rose Electronics Video Splitter DVI User Manual

Page 11: Technical support

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SERVICE and SUPPORT

Video Splitter DVI Installation and Operations Manual

7

Service Information

Maintenance and Repair

This Unit does not contain any internal user-serviceable parts. In the event a
Unit needs repair or maintenance, you must first obtain a Return Authorization
(RA) number from Rose Electronics or an authorized repair center. This
Return Authorization number must appear on the outside of the shipping
container.

See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container or
equivalent, insured and shipped to:

Rose Electronics

Attn: RA__________

10707 Stancliff Road

Houston, Texas 77099 USA



Technical Support

If you are experiencing problems, or need assistance in setting up,
configuring or operating you’re Video Splitter DVI, consult the appropriate
sections of this manual. If, however, you require additional information or
assistance, please contact the Rose Electronics Technical Support
Department at:

Phone: (281) 933-7673

E-Mail: [email protected]

Web: www.rose.com


Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday
through Friday.

Please report any malfunctions in the operation of this Unit or any
discrepancies in this manual to the Rose Electronics Technical Support
Department.


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