Electrolux 16850A - Manual (Page 30)

Problem Possible cause/Solution
The machine does not empty and/or does
not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the
water still in the tub or a that eliminates all
the spinning phases has been selected.
• Select the draining or the spinning pro-
gramme.
The laundry is not evenly distributed in the
drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Reduce the detergent quantity or use an-
other one.
Check whether there are any leaks from one
of the inlet hose fittings. It is not always easy
to see this as the water runs down the hose;
check to see if it is damp.
• Check the water inlet hose connection.
The drain or the inlet hose is damaged.
• Replace it with a new one.
The cap on the filter has not been replaced or
the filter has not been properly screwed in af-
ter cleaning action.
• Refit the cap on the filter or screw the filter
fully in.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent
has been used.
• Increase the detergent quantity or use an-
other one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stub-
born stains.
The correct temperature was not selected.
• Check if you have selected the correct tem-
perature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the symbol 9.4 has gone off.
There is water in the drum.
• Select drain or spin programme to empty
out the water.
30 What to do if…