Cleaning and storage, Ordering accessories, Recycling – Philips DL8765/15 User Manual

Page 8: Removing the rechargeable battery, Warranty and support, Troubleshooting

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1

Activate the Philips HealthSuite health app and
Bluetooth on your mobile device directly after a
measurement.

-

Keep the mobile device and the blood
pressure monitor at transmission distance
(no more than 5 meters from each other, in
the same room).

2 Once successfully connected, the measurement

results are transmitted to the health app and
the Bluetooth symbol lights up.

- If the data transmission is successful, the

measurement results are displayed in
the health app.

- If the data transmission fails, 'the Bluetooth

symbol together with 'Err' is shown. The
pending measurement data will be transmitted
to your mobile device the next time it connects
with your blood pressure monitor. You can also
try to resend the data:

-

Activate the Health app on your mobile
device.

-

Press the user ID button or 'on' button to
switch on the blood pressure monitor.

-

The measurement results will be
automatically sent to your mobile device if a
user profile has been connected.

-

When the blood pressure monitor connects
via Bluetooth to the app of a user, the
device will automatically select that user and
measurements can only be done for that
user.

Cleaning and storage

Caution: This device is not washable. Never
immerse the device in water and do not rinse it
under running water.

Caution: Avoid violent movements and hard
contacts with objects.
1

Switch off the device and unplug the USB plug
from the USB port.

2 Use a slightly damp or dry cloth to wipe the

surface of the monitor (Fig. 18).

3 Store the device in a cool, dry, and ventilated

environment. For further information please
refer to the transport and storage specifications
detailed in this manual.

Ordering accessories

To buy accessories or spare parts, visit
www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the
international warranty leaflet for contact details).

Recycling

- This symbol means that this product shall not

be disposed of with normal household waste
(2012/19/EU) (Fig. 19).

- This symbol means that this product contains a

built-in rechargeable battery which shall not be
disposed of with normal household waste (Fig.
20) (2006/66/EC). We strongly advise you to
take your product to an official collection point
or a Philips service centre to have a
professional remove the rechargeable battery.

- Follow your country’s rules for the separate

collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.

Removing the rechargeable battery

Warning: This procedure is irreversible. You
cannot use the device anymore after this
procedure.

Note: We strongly advise you to take your product
to an official collection point or a Philips service
centre to have a professional remove the battery.

Caution: Observe basic safety precautions when
you follow the procedure described below. Be
sure to protect your eyes, hands, fingers, and the
surface on which you work.
1

Make sure the rechargeable battery is empty.

2 Open the device.
3 Remove the battery with appropriate tools.

Warranty and support

If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
Recalibration can be carried out by an appropriate
authority or authorized service center. This
calibration will be charged for by said authority.
If you need more information about the app,
please visit

www.philips.com/healthprograms

Troubleshooting

This chapter summarises the most common
problems you could encounter with the device. If
you are unable to solve the problem with the
information below, visit

www.philips.com/support

for

a list of frequently asked questions or contact the
Consumer Care Centre in your country.

Troubleshooting

Problem

Possible

cause

Solution

My blood

pressure

fluctuates

throughout

the day.

Your

measurement

position, the

conditions

under which

you measure

or the time of

measureme­

nt, are

different

during each

measureme­

nt.

For a meaningful

comparison, try to

measure under

similar conditions.

For example, take

daily

measurements at

approximately the

same time, on the

same wrist, or as

directed by a

doctor.

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