Samson XPD2 Headset USB Digital Wireless System - Manual (Page 12)

XPDm Digital Wireless
12
Troubleshooting
Issue Solutions
No Audio
Make sure that the transmitter and receiver are both powered on.
Ensure the transmitter’s batteries are installed correctly.
Check that the transmitter is not muted.
Confirm that the RXD1m adapter is correctly connected and
plugged into an electrical outlet.
Turn on the RXD1m receiver.
Make sure the RXD1m audio output connections are securely
seated into the jacks and that the cables are functioning.
Ensure that the receiver and transmitter are in line of sight with
one another.
Check the receiver and audio input device level controls.
Ensure that the transmitter and receiver are paired. If unsure,
follow the pairing explanation on page 11, #5.
Distorted Audio
The receiver output level or audio input device level may be too
high.
Check the transmitter’s batteries, and replace if low.
The input gain on the transmitter (PXD1/HXD1) or audio source
output level may be too high.
Audio Dropout
The transmitter may be too far away from the receiver. Move it
closer to the receiver.
Remove any sources that may cause RF interference such as cell
phones, cordless phones, lighting equipment, computers, metal
structures, etc.
Receiver will not power on Check the adaptor to ensure it is properly connected and plugged
into an outlet providing power.
Transmitter will not power
on (LED does not light) Replace the transmitter batteries.
Noise or interference If using two systems, make sure both systems are paired together.
If the problem persists, pair each system individually.