Samson Concert 88 CR88XV Camera-Mount Wireless Receiver (D: 542 to 566 MHz) - Manual (Page 13)

13 Concert 88 Camera System
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Troubleshooting
Issue Solutions
No audio
Make sure that the transmitter and receiver are both powered on.
Ensure the transmitter’s batteries are installed correctly.
Check that the transmitter is not muted.
Confirm that the CR88V battery is charged and installed correctly.
Make sure the audio output cables are securely connected to the
CR88V receiver.
Ensure that the receiver and transmitter are in line of sight with
one another.
Check the receiver and audio input device level controls.
Ensure that the transmitter and receiver are set to the same
operating channel. If unsure, reset the channel by performing an
IR set.
Distorted audio
The receiver output level or audio input device level may be too
high.
Check the transmitters batteries, and replace if low.
The input gain on the transmitter or audio source level may be
too high.
Audio dropout
The transmitter may be too far away from the receiver. Move it
closer to the receiver, or reposition the antennas.
Remove any sources that may cause RF interference such as cell
phones, cordless phones, lighting equipment, computers, metal
structures, etc.
Move receiver to the top space of the equipment rack or place on
top of equipment to ensure there are no obstructions blocking line
of site from the transmitter.
Receiver will not
power on Check the adaptor to ensure it is properly connected and plugged
into an outlet providing power.
Transmitter will
not power on Replace the transmitter batteries.
Unwanted noise or
interference
If using multiple systems, make sure none of the systems are
operating on the same channel. If the problem persists, change
one or all of the systems channels.
If using multiple systems, set all receivers to the same Group.
Perform a channel scan within the Group to select the optimum
Channels.