Sony a6400 Mirrorless Camera - Manual (Page 146)

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Audio is not recorded properly.
• If an external microphone or other device is connected or disconnected while recording a
movie, the audio may not be recorded properly. Audio is recorded properly by restoring the
connection state of the microphone that was in force at the start of recording.
• Audio is not recorded if [AUDIO REC LEVEL] is adjusted so that the volume is set to the
minimum.
No sound or only a low sound is heard.
• Turn up the playback volume (p. 66).
“---” is displayed on the LCD screen.
• Bars will be displayed for the camera data of the movies recorded with [COLOR BAR] set to
[ON].
appears on the LCD screen.
• appears when you play back movies recorded with 5.1ch surround sound. 5.1ch
surround sound is down-mixed to 2ch stereo and played back on your camcorder.
Neither image nor sound is played back on the TV connected with the HDMI
cable.
• Images are not output from the HDMI OUT jack if copyright protection signals are recorded
in the images.
• Signals are not output from the HDMI OUT jack when the USB jack is connected.
• Images are not output from the HDMI OUT jack if [HDMI] is not selected in [OUTPUT
SELECT] (p. 70).
Neither image nor sound is played back on the TV, projector, or AV amplifier
connected with the HDMI cable.
• If you cannot view images or hear sound on the TV, projector, or AV amplifier connected
with the HDMI cable, try disconnecting and connecting the HDMI cable, or turn on your
camcorder again.
The image appears distorted on a 4:3 TV.
• This happens when viewing a movie recorded in 16:9 (wide) mode on a 4:3 TV. Select
(REC/OUT SET) t [VIDEO OUT] t [DOWN CONVERT TYPE] and set the appropriate
down conversion type (p. 118).
Black zone appears at top and bottom of a 4:3 TV screen.
• This happens when viewing a movie recorded in 16:9 (wide) mode on a 4:3 TV. This is not a
malfunction.
Connecting to TV
Troubleshooting (Continued)