Paper jams inside the product – Epson WorkForce Pro WF-C8690 A3 Color MFP with PCL/PostScript User Manual

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• If you installed an optional paper cassette unit, be sure to enable the cassette unit in the printing

software.

• If your product pauses during printing, make sure the front cover is closed.

• The maintenance rollers may be at the end of their service life. Check the maintenance roller status

and replace them if necessary.

• Do not use short-grain paper with a width less than .413 inches (105 mm).

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the cassette printable side down.

• Do not load binder paper with holes in the cassette.

• Follow any special loading instructions that came with the paper.

• Use long-grain paper. If you are not sure what type of paper you are using, check the paper

packaging or contact the manufacturer to confirm the paper specifications.

Parent topic:

Solving Paper Problems

Related references

Paper Jams Inside the Product
Paper Loading Capacity
Paper Specifications

Related tasks

Cleaning the Paper Guide

Related topics

Loading Paper

Paper Jams Inside the Product

If you see a message that paper has jammed in the product, follow the on-screen instructions to locate
and remove the jammed paper.

Take the following precautions when removing jammed paper from the product:

• Remove the jammed paper carefully. Using too much force may damage the product.

• Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down,

as ink may spill.

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