Where to look for sysam-related errors – Sybase 15.0.2 User Manual

Page 106

Advertising
background image

Where to look for SySAM-related errors

92

Adaptive Server Enterprise

If Adaptive Server has started in grace mode – the output from the

sp_lmconfig

command.

If Adaptive Server does not start – the server’s properties file

On UNIX:

$SYBASE/ASE-15_0/sysam/<servername>.properties

On Windows:

%SYBASE%\ASE-15_0\sysam\<servername>.properties

servername must correspond to the name of the Adaptive Server that does
not start.

The license files saved in the SYSAM-2_0 licenses directory on the
machine running Adaptive Server.

The value of SYBASE_LICENSE_FILE and LM_LICENSE_FILE
environment variables, if they have been defined.

Output from

lmutil lmpath -status

command. The lmutil binary is located in

the bin directory under SYSAM-2_0 folder.

If you are using a served license model:

The licenses saved in the $SYBASE/SYSAM-2_0/licenses directory of
the license server.

The license server log file in the $SYBASE/SYSAM-2_0/log directory.

Where to look for SySAM-related errors

All SySAM related errors are printed in the Adaptive Server errorlog. All
SySAM-related messages are prefixed with

"kernel SySAM:"

in the

Adaptive Server errorlog. For example:

<timestamp> kernel SySAM: Failed to obtain 1 license(s)

for ASE_CORE feature from license file(s) or server(s).

If e-mail alerts are configured, recipients receive an e-mail whenever a SySAM
event occurs.

You can always check the current state of SySAM licenses in Adaptive Server
using the

sp_lmconfig

command. The output shows the current SySAM

configuration and the status of each license.

Advertising