Care and maintenance, Troubleshooting, Care – Planar Systems PT3270Q 31.5" 1440p Multi-Touch Monitor User Manual

Page 22: Safety tips, No power, Power on but no screen image, Wrong or abnormal colors

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Care and Maintenance

Care

Avoid exposing your LED LCD monitor directly to sunlight or other heat source. Place your Touch
LED LCD monitor away from the sun to reduce glare.

Put your Touch LED LCD monitor in a well ventilated area.

Do not place any heavy things on top of your Touch LED LCD monitor.

Make certain your Touch LED LCD monitor is installed in a clean and moisture-free area.

Keep your Touch LED LCD monitor away from magnets, motors, transformers, speakers and TV
sets.

Note

Move the LED out of the package and take off the plastic bag and Polystyrene Foam.

Safety Tips

If smoke, abnormal noise or odor came out from your Touch LED LCD monitor, caution you

should remove the power cord immediately and call your service center.

Si de fum

ée, un bruit anormal ou une odeur séchappait de votre moniteur, débranchez

immédiatement le cordon dalimentation et appelez votre centre de service.

Never remove the rear cover of your Touch LED LCD monitor cabinet. The display unit inside

contains high-voltage parts and may cause electric shock to human bodies.

Never try to repair your Touch LED LCD monitor yourself. Always call your service center or a

qualified technician to fix it.

Troubleshooting

No power

Make sure A/C power cord is securely connected to the power adapter and the power supply if
firmly connected to the Touch LED LCD Monitor.

Plug another electrical device into the power outlet to verify that the outlet is supplying proper

voltage.

Make sure all signal cables are installed.

Power on but no screen image

Make sure the video cable supplied with the Touch LED LCD Monitor is tightly secured to the video
output port on back of the computer. If not, tightly secure it.

Adjust brightness.

Wrong or abnormal colors

If any colors (red, green, blue) are missing, check the video cable to make sure it is securely

connected. Loose or broken pins in the cable connector could cause an improper connection.

Connect the Touch LED LCD Monitor to another computer.

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