Troubleshooting, Í *4 – Ericsson DIALOG 4220 User Manual

Page 97

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Dialog 4220 Lite/Dialog 4222 Office

Troubleshooting

Troubleshooting

When something does not work properly, you can initiate a

telephone selftest to check if your telephone set is in order, or if the

fault is in the system. For the Dialog 4222 Office phone, you can

also check the firmware revision state of your phone.

To initiate a telephone selftest

Dialog 4220 Lite:

í *4

Press and hold simultaneously until a ring signal is heard.

All the key lamps on the phone should be switched on during the

selftest to indicate that each key lamp is OK.

#

Press to exit.

Note: If you do not press

#

, the selftest is automatically

finished after about 30 seconds.

Dialog 4222 Office:

í *4

Press and hold simultaneously until a ring signal is heard.
The display shows the firmware revision state and

Selftest OK

for a few seconds. If there is something wrong, a fault message

appears. Inform your system administrator about the fault

message.
All the key lamps on the phone (and connected extra key panel)

should be switched on during the selftest to indicate that each key

lamp is OK.
After a few seconds the display is checked (the display is

completely dark). The display is OK when there are no light dot(s) or

line(s). The light frame around the display is supposed to be there.

#

Press to exit.

Note: If you do not press

#

, the selftest is automatically

finished after about 30 seconds.

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