Electra Accessories 88969 - Manual (Page 25)

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Warranty Service Options
To obtain service under this warranty you must Call our Toll-Free Number at 1-888-467-1234
M-F 10am - 9pm EST for Customer Service/Technical Support on your Electra Product
BEFORE returning your Electra Product back to the place of purchase. If you return your
Electra Product for warranty service you must obtain a return authorization number by
calling Electra at 1-888-467-1234 M-F 10am - 9pm EST. Send your Electra product (with the
return authorization number on the outside of the shipping container and affixed to the
product), together with the retail seller's original receipt or other satisfactory proof of the
date of purchase to:
Electra Accessories Inc.
2 Corporate Drive Cranbury, New Jersey 08512 USA
www.electraUSA.com / [email protected]
THE ELECTRA PRODUCT MUST BE RETURNED IN ITS ORIGINAL BOX, ALONG WITH ALL KEYS,
CHARGER, MIRRORS & LOCKS, FLOOR MATS, AND ANY OTHER ACCESSORIES THAT CAME
WITH YOUR UNIT. DUE TO TRANSPORTATION AND RECLAMATION ISSUES, IF THE ELECTRA
PRODUCT IS NOT IN THE ORIGINAL PACKAGE IT MAY NOT BE RETURNED UNDER ANY
CIRCUMSTANCES.
Any postage, insurance or other shipping costs incurred in sending your Electra product for
service under either option above is your responsibility. Electra will not be responsible for
products lost or damaged in shipping.
For products purchased in countries other than the United States please contact Electra's
authorized distributor in the country where the product was purchased. They can be found
on our website at www.electraUSA.com
Warranty Exclusions are listed below:
Retailers and sellers of Electra products are not authorized to modify this warranty in any
way. It is your responsibility to regularly examine the product to determine the need for
normal service or replacement. This warranty does not cover the following:
Products that have been modified, neglected or poorly maintained, used for commercial
purposes, misused or abused or involved in accidents.
Damage occurring during shipment of the products (such claims must be presented directly
to the shipper).
Damage to products resulting from improper assembly or repair, the use or installation of
parts or accessories not compatible with the original intended use of the product, or the
failure to follow the product warnings and usage instructions.
Damage or deterioration to the surface finish, aesthetics or appearance of the product.
The labor required to remove and/or re-fit and re-adjust the item covered by this warranty.
Normal wear to the product.
Any products for which the consumer does not follow the warranty procedures outlined
above.
For the current version of this warranty please visit our website at www.electraUSA.com
(© 7/20/04 Electra Accessories, Inc.)
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WARRANTY INFO