Help menu -19 – Extron electronic IPI 100 Series User Manual

Page 51

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IPI 100 Series, IPI 200 Series • Configuration and Control

4-19

Upload the “Station Not Present” Wave File to Intercom

— Load the default file named nortxeStationNotPresent.wav

to the selected MLC’s or IPI 201/204 series intercoms’

memory. If the intercom user calls the help desk while the

intercom button lights red (the operator is unavailable or

the help desk software is closed), this message is played at

the intercom. You can replace the factory default recording

with one of your choice, but the file you use must be named

nortxeStationNotPresent.wav

, and it must be 8 kHz, 16 bit,

mono audio, in PCM format.

Reset Selected Intercom

— Reset the currently selected

intercom’s settings to the factory default settings. The

buttons’ IP address assignments will be cleared.

Manage Sound Bites

— Sound bites are loaded in the

Manage Sound Bites window.

To load a sound bite into

the help desk:

1.

Click File. The

WAV folder opens.

It is located in the

host computer’s

Programs\Extron\

IPI folder which is

created when the IP

Intercom HelpDesk

software is installed.

Pre-recorded WAV

files are placed in

this folder during installation. Custom WAV files can be

created and placed in the WAV folder.

2

.

Select a WAV file and click Open.

3

.

Click Preview button to listen to the WAV file.

4

.

Double-click or right-click the text in the Name column

and enter a name for the WAV file.

5

.

Click OK.

Once the WAV file is loaded into the Manage Sound Bites dialog

box, it is available when the Play Sound Bite button on the main

help desk screen is selected.

Help menu

Configuration Utility Help — Opens the configuration

software’s help file.

Visit Extron Online — Opens the default Web browser to

open and display the Extron Electronics Web page.

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