Creating backup profiles, Troubleshooting – Eicon Networks 1551 User Manual

Page 7

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Any profile can act as a backup connection in case a pri-
mary connection fails. The following example demonstrates
a simple scenario on the Eicon 1551.

Two profiles have been created: VHSI-main and ISDN-
backup.

As shown below, on the profile page for ‘VHSI-main’, the
profile ‘ISDN-backup’ has been defined as the backup pro-
file for ‘VHSI-main’.

Additionally, you could assign a backup profile to ‘ISDN-
backup’ in case that connection is unavailable. It could be
another ISDN profile or a VHSI profile.

The Eicon 1550 does not have an ISDN port. However, if
you are using X.25, a second VHSI profile can be created
and used as a backup in case the primary connection fails.

To obtain technical support for Eicon Networks Corporation
products, visit our web site at www.eicon.com/support.

For the latest information on the Eicon 1550/1551, visit
www.eicon.com/wan1550

www.eicon.com/wan1551.

For customer service, contact your Eicon Networks Corpo-
ration supplier.

If you cannot access the Eicon 1550/1551 Log in page
• Verify that all cables are connected properly. The power

and Ethernet lights should be on.

• Verify that your web browser is configured to use the LAN

and not a dial-up connection, and that your browser is not
set to use a proxy server. See Adjusting Browser Settings
(below) f
or instructions on how to do this.

• Verify that your network adapter is set to acquire its IP

address automatically. See the ‘TCP/IP Settings’ section
in the User’s Guide for more information. Restart your
computer and try again.

Adjusting Browser Settings
If you are not able to access the configuration pages, verify
your browser settings as described below. Note that the
steps may vary slightly depending on the browser version
used.

• Internet Explorer version 5 or later:

– From the ‘Tools’ menu, select ‘Internet Options’, click

the ‘Connections’ tab, then click ‘Setup’.

– Select the option ‘I want to set up my Internet

connection manually’, then click ‘Next’.

– Select ‘I want to connect through a local area network’,

then click ‘Next’.

– Clear all proxy options, then click ‘Next’.

– Clear the option ‘Connect to the Internet immediately’,

then click ‘Finish’.

• Internet Explorer previous to version 5:

– From the ‘View’ menu, select ‘Internet Options’, then

click the ‘Connection’ tab.

– Verify that ‘Connect to the internet using a local area

network’ is enabled.

– Verify that the ‘Proxy Server’ option is disabled.

• Netscape Navigator (do one of the following):

– Under Options, click ‘Network Preferences’, then

‘Proxies’. Verify that the ‘No Proxies’ option is selected.

– Under the ‘Edit’ menu, click ‘Preferences’, ‘Advanced’,

then ‘Proxies’. Verify that the ‘Direct Connection to the
Internet’ is enabled.

Once finished making changes, click ‘OK’, then retry
accessing the web configuration pages.

Creating Backup Profiles

‘Backup’
setting

Troubleshooting

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