Troubleshooting guide, Technical service – Heath Zenith SL-4290 Series User Manual

Page 7

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7

598-1277-02

TROUBLESHOOTING GUIDE

SYMPTOM

Light stays
on continu-
ously.

Light flashes
on and off.

POSSIBLE CAUSE

1. The sensor is pointed toward

a heat source like an air
vent, dryer vent, or brightly
painted, heat reflective
surface (Reduce sensitivity).

2. Light control is in Manual

Mode. (Switch to Auto.)

3. Light control is in

D

ual

B

rite

®

mode.

4. Sensitivity is set too high.

(Reduce sensitivity.)

1. Light control is in the Test

mode and warming up
(Flashing is normal under
these conditions)
.

2. Heat being reflected from

other objects may be
affecting the sensor. (Re-
aim sensor.)

POSSIBLE CAUSE

1. Light switch is turned off.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit

breaker is turned off.

4. Daylight turn-off is in ef-

fect (recheck after dark).

5. Incorrect circuit wiring, if

this is a new installation.

1. Light control may be in-

stalled in a relatively dark
location.

2. Light control is in Test

(Set control switch to an
ON-TIME position).

1. Light control may be

sensing small animals or
automobile traffic (Reduce
sensitivity)
.

SYMPTOM

Light will not
come on.

Light comes
on in daylight.

Light comes
on for no
apparent
reason.

TECHNICAL SERvICE

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English
speaking only)

, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model
Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

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