Troubleshooting guide – Heath Zenith CB-2010 User Manual

Page 4

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TROUBLESHOOTING GUIDE

If you experience a problem with your Light Control, first follow this guide. You may also want to visit
our Web site at: www.desatech.com. For additional assistance call 1-800-858-8501 8:00 am to 4:30
PM Central Time, weekdays.

POSSIBLE CAUSE

SYMPTOM

Lights will
not come on.

1. Light switch is turned off.
2. Flood light is loose or burned out.
3. Fuse is blown or circuit breaker is turned

off.

4. Daylight turnoff is in effect

(recheck after

dark).

5. Incorrect circuit wiring, if this is a new

installation.

6. Re-aim the sensor to cover desired area

Lights come
on in day-
light.

1. Light Control may be installed in a rela-

tively dark location.

2. Light Control is in Test.

(Set control switch

to an ON-TIME position.)

Lights come
on for no
a p p a r e n t
reason.

1. Light Control may be sensing small ani-

mals or automobile traffic

(re-aim sensor).

2. Range is set too high.

(Reduce Range

setting.)

SYMPTOM

Lights stay on
continuously.

POSSIBLE CAUSE

1. A flood lamp is positioned too close to the

sensor or pointed at nearby objects that cause
heat to trigger the sensor.

(Reposition the lamp

away from the sensor or nearby objects.)

2. Light Control is pointed toward a heat source

like an air vent, dryer vent, or brightly-painted
heat-reflective surface.

(Reposition sensor.

Reduce Range.)

3. Light Control is in Manual Mode.

(Switch to

Auto.)

Lights flash
on and off.

1. Heat or light from the lamps may be turning the

Light Control on and off.

(Reposition the lamps

away from the sensor.)

2. Heat being reflected from other objects may be

affecting the sensor.

(Reposition sensor.)

3. Light Control is in the Test mode and warming

up.

(Flashing is normal under these conditions.

Turn Boost off.)

Lights flash
once, then
stay off in
Manual Mode.

1. Sensor is detecting its own lights. (Reposition

lamps to keep area below the sensor relatively
dark.)

YOUR HEATH/ZENITH 15 YEAR LIMITED WARRANTY

This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state
or province to province.
For a period of 15 years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be
corrected at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place
of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable
items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss
of use, or unauthorized service.
This warranty covers only Heath/Zenith assembled products and is not extended to other equipment and components that a
customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY
PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY
ON THE PART OF DESA FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. Retain receipt for warranty claims.

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