HP 3400 - Manual (Page 21)

english
17
hp printer limited warranty statement
A. extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user
customer that the HP products specified above
will be free from defects in materials and
workmanship for the duration specified above,
which duration begins on the date of purchase
by the customer. Customer is responsible for
maintaining proof of date of purchase.
1. For software products, HP’s limited warranty
applies only to a failure to execute
programming instructions. HP does not
warrant that the operation of any product
will be uninterrupted or error free.
2. HP’s limited warranty covers only those
defects which arise as a result of normal use
of the product, and do not apply to any:
• Improper or inadequate maintenance or
modification;
• Software, interfacing, media, parts, or
supplies not provided or supported by
HP; or
• Operation outside the product’s
specifications.
• For HP printer products, the use of a non-
HP ink cartridge or a refilled ink
cartridge does not affect either the
warranty to the customer or any HP
support contract with the customer.
However, if printer failure or damage is
attributable to the use of a non-HP or
refilled ink cartridge, HP will charge its
standard time and materials charges to
service the printer for the particular failure
or damage.
3. If HP receives, during the applicable
warranty period, notice of a defect in any
software, media, or ink cartridge covered by
HP’s warranty, HP shall replace the defective
product. If HP receives notice of a defect in
any hardware product covered by HP’s
warranty during the applicable warranty
period, HP shall either repair or replace the
defective product at HP’s option.
4. If HP is unable to repair or replace, as
applicable, a defective product covered by
HP’s warranty, HP shall, within a reasonable
time after being notified of the defect, refund
the purchase price of the product.
5. HP shall have no obligation to repair,
replace, or refund until the customer returns
the defective product to HP.
6. Any replacement product may be either new
or like-new, provided that it has functionality
at least equal to that of the product being
replaced.
7. HP’s limited warranty is valid in any country
where the covered HP product is distributed
by HP except for the Middle-East, Africa,
Argentina, Brazil, Mexico, Venezuela, and
France’s “Departements D’Outre-Mer”; for
those excepted areas, the warranty is valid
only in the country of purchase. Contracts for
additional warranty services, such as on-site
service, may be available from any
authorized HP service facility where the
product is distributed by HP or by an
authorized importer.
8. Any applicable print cartridge warranty shall
not apply to HP print cartridges that have
been refilled, remanufactured, refurbished,
misused, or tampered with in any way.
country/region software printer
North America (including Canada) 90 days 90 days
Asia Pacific 90 days 1 year
Europe 90 days 1 year
Latin America
3320
3420 90 days
90 days 90 days
1 year