HP 2425 - Manual (Page 97)

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„ Are all the printer covers closed securely?
„
Is there a media jam? If a paper jam message displays
and the Error indicator lights, go to one of the following
sections in this chapter on clearing a media jam.
3 Is the printer receiving data from the computer? If the Data
indicator blinks after a file is sent, the printer is receiving the
data. If not, check the following:
„ Is the printer on line? The online indicator should be on
and the message window should display
IDLE .
„ Has the emulation been changed from ESP to an emula-
tion that doesn’t match the file you are sending? See
chapter 4, “Printer Configuration,” in the
Reference
guide.
„ Print a status page from the control panel. If you are
using the serial interface, is the baud rate (speed of data
transmission) of the printer, the computer, and your soft-
ware application the same? See chapter 4, “Printer Con-
figuration,” in the
Reference guide.
„ If you still cannot identify the problem, contact your QMS
vendor.
4 Is the printer printing codes or not printing at all when in
ESP mode?
„
Reconfigure the port to the specific printer emulation of
the file you are trying to print. See chapter 4, “Printer
Configuration,” in the
Reference guide for instructions.
„ If a PostScript file prints PostScript emulation statements
while in ESP mode, increase the ESP timeout. See chap-
ter 4, “Printer Configuration,” in your
Reference guide to
change it from the control panel.
„ If you continue to have problems with the ESP mode
selecting the appropriate printer emulation, contact your
QMS vendor.