Troubleshooting guide, Technical service, No service parts available for this product – Heath Zenith SL-5309 User Manual

Page 4

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595-5496-06

TROUBLESHOOTING GUIDE

SYMPTOM

Light will not come
on.

Light comes on in
daylight.

Light comes on for
no apparent reason.

POSSIBLE CAUSE

1. The halogen lamp is positioned

too close to the Light Control's
sensor or pointed at nearby objects
that cause heat to trigger the
sensor.

(Reposition the lamp away

from the sensor or nearby objects.)

2. Light Control's sensor is pointed

toward a heat source like an air
vent, dryer vent, or brightly-painted
heat-reflective surface.

(Reposition

sensor.)

3. LIght Control is in Manual Mode.

(Switch to Auto.)

1. Heat or light from the halogen lamp

may be turning the Light Control
on and off.

(Reposition the lamp

away from the sensor.)

2. Heat being reflected from other

objects may be affecting the Light
Control.

(Re-aim sensor).

3. Light Control is in the TEST mode

and warming up.

(Flashing is

normal under these conditions.)

ONE YEAR LIMITED WARRANTY

This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state
to state or province to province.
For a period of one year from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product
to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other
expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished
component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience,
installation, setup time, loss of use, or unauthorized service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT
FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO
LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS,
WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you. Retain receipt for warranty claims.

SYMPTOM

Light stays on
continuously.

Light flashes on
and off.

POSSIBLE CAUSE

1. Light switch is turned off.
2. Halogen lamp is loose or burned

out.

3. Fuse is blown or circuit breaker

is turned off.

4. Daylight turn-off is in effect.

(Recheck after dark.)

5. Incorrect circuit wiring, if this is

a new installation.

6. Not aimed correctly.

(Re-aim the

sensor to cover desired area.)

1. Light Control may be installed

in a relatively dark location.

2. Light Control is in TEST.

(Select

1, 5 or 10 minutes for AUTO time.)

1. Light Control’s sensor may be

detecting small animals, sway-
ing trees, or automobile traffic.
(Re-aim sensor.)

2. Sensitivity is set too high.

(Re-

duce sensitivity.)

No Service Parts Available for this Product

TECHNICAL SERVICE

(Do Not Send Products)

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.

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