HP C309 - Manual (Page 67)

Fax speed setting Fax speed
Fast (33600) v.34 (33600 baud)
Medium (14400) v.17 (14400 baud)
Slow (9600) v.29 (9600 baud)
Cause: The Fax Speed setting might have been set too fast.
Fax tones are recorded on my answering machine
Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining solutions
until the issue is resolved.
• Solution 1: Make sure the answering machine is connected to the correct port
• Solution 2: Set up the product to answer faxes automatically
Solution 1: Make sure the answering machine is connected to the correct port
Solution
NOTE: This possible solution applies only in the countries/regions that receive a 2-wire
phone cord in the box with the product, including: Argentina, Australia, Brazil, Canada, Chile,
China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia,
Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan,
Thailand, USA, Venezuela, and Vietnam.
When you have an answering machine on the same phone line you use for fax calls, you must
connect the answering machine directly to the product using the port labeled 2-EXT, as shown
below.
Fax troubleshooting 65
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