Before you call for service – Hotpoint 19 User Manual

Page 26

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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

26

Problem

Possible Causes

What To Do

Hot air from bottom

Normal air flow cooling

of refrigerator

motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.

Food freezing in

Food too close to the air vent

• Move the food away from the air vent (near the controls).

the refrigerator

at the back of the refrigerator.

Refrigerator control is set

•Move the refrigerator control to a warmer

too cold.

temperature setting one increment at a time.

Orange glow

Defrost heater is on.

• This is normal.

in the freezer

Door bins do not fit

The freezer door bins are

• Try to install the bins in both doors.

in the door

a different size than the
refrigerator door bins.

Freezer light does

Some models do not have a

• Check for a semi-clear dome light shield in the

not work

freezer light.

freezer ceiling. If the dome is opaque white, the
model does not have a freezer light. Check for a
door activated light switch on the right side of the
freezer. If there is only a cap in place of a switch,
the model does not have a freezer light.

Light bulb burned out

• See Replacing the light bulbs.

or loose.

Controls do not light up

Some models do not have

• If you can read white numbers on the control setting,

lighted controls.

the model does not have lighted controls.

Refrigerator light bulb burned

See Replacing the light bulbs.

out or loose.

Ice bucket does not fit

The freezer shelf is in the

• Place the shelf in the lower position. See Rearranging

under the icemaker

top position.

the shelves.

Before you call for service…

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