Contents 4
SmartStart software ..........................................................................................................................42
HP ROM-Based Setup Utility ..............................................................................................................43
Embedded SATA RAID......................................................................................................................45
Option ROM Configuration for Arrays................................................................................................47
Re-entering the server serial number and product ID.............................................................................47
Management tools......................................................................................................................................48
Automatic Server Recovery................................................................................................................48
ROMPaq utility.................................................................................................................................48
Integrated Lights-Out 2 technology .....................................................................................................48
Erase Utility .....................................................................................................................................49
StorageWorks library and tape tools..................................................................................................49
HP Systems Insight Manager .............................................................................................................49
Management Agents ........................................................................................................................49
HP ProLiant Essentials Virtualization Management Software..................................................................49
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition..............................................50
HP ProLiant Essentials Performance Management Pack.........................................................................50
HP ProLiant Essentials Vulnerability and Patch Management Pack..........................................................51
HP Insight Control Environment Suites.................................................................................................51
HP Insight Control Linux Edition .........................................................................................................52
USB support and functionality............................................................................................................52
Diagnostic tools .........................................................................................................................................53
HP Insight Diagnostics ......................................................................................................................53
HP Insight Diagnostics survey functionality ..........................................................................................53
Integrated Management Log..............................................................................................................53
Remote support and analysis tools ...............................................................................................................54
HP Instant Support Enterprise Edition ..................................................................................................54
Web-Based Enterprise Service ...........................................................................................................54
Open Services Event Manager ..........................................................................................................54
Keeping the system current..........................................................................................................................54
Drivers ............................................................................................................................................54
ProLiant Support Packs......................................................................................................................55
Operating system version support ......................................................................................................55
HP Smart Update Manager ...............................................................................................................55
System Online ROM flash component utility ........................................................................................55
Troubleshooting.......................................................................................................................... 57
Troubleshooting resources ...........................................................................................................................57
Pre-diagnostic steps ....................................................................................................................................57
Important safety information ..............................................................................................................58
Symptom information........................................................................................................................59
Prepare the server for diagnosis.........................................................................................................59
Service notifications....................................................................................................................................60
Loose connections ......................................................................................................................................60
Troubleshooting flowcharts ..........................................................................................................................60
Start diagnosis flowchart...................................................................................................................61
General diagnosis flowchart..............................................................................................................62
Server blade power-on problems flowchart .........................................................................................64
POST problems flowchart..................................................................................................................66
OS boot problems flowchart..............................................................................................................68
Server fault indications flowchart .......................................................................................................70
POST error messages and beep codes .........................................................................................................72
Battery replacement .................................................................................................................... 73
