Troubleshooting, Resetting the camera, Problems and solutions – HP R725 User Manual

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8

Troubleshooting

Use this section to find information on:

Resetting the camera (see

Resetting the camera on page 41

)

Possible problems and solutions (see

Problems and solutions on page 41

)

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.
1.

Turn off the camera.

2.

Remove the memory card and battery.

3.

Press the straightened end of a paper
clip into the Reset switch (the small
hole located by the battery slot, as
shown), hold the switch down for 3-6
seconds, then release.

4.

Reinstall the battery and close the
Battery/Memory card door.

5.

Verify that the camera works without
an optional memory card, then reinstall the card.

Resetting the camera returns all settings to their factory defaults. Any images or video
clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

The camera does not turn on.

Install a new or recharged battery, ensuring that the battery is inserted correctly (see

Install the battery on page 7

) and that you are using a rechargeable HP Photosmart

R07 Lithium Ion battery for HP Photosmart R-series cameras (L1812A/L1812B).

Ensure that the HP AC power adapter is connected to the camera (directly or through
an optional dock) and is plugged into a working electrical outlet. Ensure that the
HP AC power adapter is not damaged or defective.

Reset the camera (see

Resetting the camera on page 41

).

Ensure that the memory card is the proper type (see

Storage on page 53

). If so,

remove the memory card and turn on the camera; if the camera turns on, format the
memory card (see

Install and format an optional memory card on page 8

). If the

camera still does not turn on, format the memory card using a memory card reader,
or replace the memory card.

The battery gauge goes up and down frequently.
See

Power indicators on page 49

.

HP Photosmart R725/R727 Digital Camera

41

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