Clear paper jams, Ink cartridge messages, Clear paper jams ink cartridge messages – HP C5100 User Manual

Page 31

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I am using a cable modem without a router and I do not have IP addresses

Cause

If you have a computer with a cable modem, a separate Local Area Network (LAN)

for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses
to the other computers and to the HP All-in-One.

Solution

To obtain an IP address for the computer with the cable modem

Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the
computer with the cable modem.

To assign IP addresses to the remaining computers and the HP All-in-One

Use AutoIP to assign IP addresses to the remaining computers and the HP All-in-One.
Do not assign a static IP address.

Clear paper jams

If the HP All-in-One has a paper jam, check the rear door.

To clear a paper jam from the rear door
1.

Turn off the HP All-in-One.

2.

Press in the tab on the rear door to release the door. Remove the door by pulling it away from
the HP All-in-One.

Caution

Trying to clear a paper jam from the front of the HP All-in-One can damage

the print mechanism. Always access and clear paper jams through the rear door.

3.

Gently pull the paper out of the rollers.

Caution

If the paper tears when you are removing it from the rollers, check the rollers

and wheels for torn pieces of paper that might be remaining inside the device. If you
do not remove all the pieces of paper from the HP All-in-One, more paper jams are
likely to occur.

4.

Replace the rear door. Gently push the door forward until it snaps into place.

5.

Turn on the HP All-in-One, and then press

OK

to continue the current job.

Ink cartridge messages

The following is a list of ink cartridge error messages:

Calibration error

Cannot print

The following ink cartridges cannot be used after device initialization and must be replaced

Ink cartridge problem

Ink cartridge(s) are empty

Ink cartridge(s) are expired

Chapter 2

28

HP Photosmart C5100 All-in-One series

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