Troubleshooting guide technical service – Heath Zenith Motion Sensor Light Control 5408 / 5410 User Manual

Page 5

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5

598-1303-01

SYMPTOM

Lights will not come

on.

Lights come on

in daylight.

Lights come on

for no apparent

reason.

POSSIBLE CAUSE

1. Light switch is turned off.

2. F l o o d l i g h t i s l o o s e o r

burned out.

3. Fuse is blown or circuit breaker

is turned off.

4. Daylight turn-off is in effect (re-

check after dark).

5. Incorrect circuit wiring, if this is a

new installation.

6. Re-aim the sensor to cover de-

sired area.

1. Light control may be installed in

a relatively dark location.

2. Light control is in Test.

(Set control switch to an

ON-TIME position).

1. Light control may be sensing

small animals or automobile traf-

fic (re-aim sensor).

2. Sensitivity is set too high. (Reduce

sensitivity.)

SYMPTOM

Lights stay on

continuously.

Lights flash on

and off.

POSSIBLE CAUSE

1. A flood lamp is positioned too close to

the sensor or pointed at nearby objects

that cause heat to trigger the sensor.

(Reposition the lamp away from the

sensor or nearby objects).

2. Light control is pointed toward a heat

source like an air vent, dryer vent, or

brightly-painted heat-reflective sur-

face. (Reposition sensor).

3. Light control is in Manual Mode. (Switch

to Auto.)

1. Heat or light from the lamps may be

turning the light control on and off.

(Reposition the lamps away from the

sensor).

2. Heat being reflected from other objects

may be affecting the sensor. (Reposi-

tion sensor).

3. Light control is in the Test mode and

warming up. (Flashing is normal under

these conditions).

4. Light may be leaking through the flood-

lamp reflectors. (Replace the lamps with

new high quality PAR 38 lamps).

5. Light is in Flash Alert mode. (This is

normal operation. See page 3 to de-

activate Flash Alert).

TROUBLESHOOTING GUIDE

TECHNICAL SERvICE

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at:

www.hzsupport.com.

If the problem persists, call* for assistance at

1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST

(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.

No Service Parts Available for this Product

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